Recruiting Dutch-speaking customer service representatives
There are twenty-three million native speakers of Dutch, so graduates and others will be keen to put their linguistic skills to good use at work with Dutch language jobs and will be scouring for multilingual vacancies. This means that hiring for Dutch customer service jobs needn’t be a headache.
When it comes to jobs abroad, Dutch speaking candidates are often keen to relocate and use their talents in exciting new locations. Remember that, if you recruit multilingually, you increase market reach, customer service, reputation and credibility and can become more efficient and productive.
Follow these suggestions and ensure your Dutch-speaking jobs listings reach not just the right people, but the very best ones for your organisation.
Be specific in your job description
It’s always worth being specific about the level of linguistic proficiency you need, so that you don’t receive applications from those whose language skills aren’t up to scratch.
Don’t forget to stress the reasons why Dutch customer service jobs with your organisation are so appealing. That could include a great salary, flexibility in working arrangements, an excellent location, relocation packages if applicable, and so on.
We know there are many Dutch-speaking jobs abroad for the right candidates in places such as Lisbon in Portugal or Athens and other Greek cities, so do stress the opportunities to live in these fantastic locations.
Where can we find Dutch-speaking candidates?
The best way of hiring Dutch speakers for customer service roles is via job sites such as Recruitment Direct. These go beyond the regular jobs boards and are targeted specifically at multilingual vacancies including openings for customer service roles for those with Dutch skills. Using these websites is a great way of putting your vacancies before the broadest possible range of suitably qualified applicants. You will also get access to the latest techniques and tools for multilingual recruitment.
They are popular with candidates, too, giving access to positions they wouldn’t otherwise hear about.
The interview stage
For Dutch-speaking jobs, you will obviously want to have clear evidence of candidates’ linguistic ability. You could include a written test such as a draft email response in Dutch to a customer query or complaint at application stage. Then, at interview, devise a scenario which tests their level of language skill and ‘soft’ skills such as their ability to think on their feet, be professional in representing the company and empathise while finding the customer a solution with which they are happy.
List your Dutch-speaking customer service vacancy
To list your Dutch-speaking customer service vacancy or any other multilingual jobs abroad, contact us today or submit your opening via our clients’ page. Our three key divisions – sales, call centre and multilingual recruitment – have been helping a range of organisations recruit across Europe for two decades. So, we can help however many Dutch speaking customer service reps you need, wherever you require them.