Polish Speaking Advertisers Support Representative

https://www.recruitmentdirect.com/job-search/2834-polish-speaking-advertisers-support-representative/call-centre/customer-service/lisbon/job2024-11-13 15:48:422024-12-10Recruitment Direct
Job TypePermanent
LocationLisbon
AreaLisbon, PortugalLisbonPortugalLisbon
SectorCall Centre/Customer Service
Salary€12k - 14k per year + free accommodation + flight repaid
Start DateASAP
Job Refjh6457lis
LanguagesPolish
Description

Polish Speaking  Advertisers Support Representative
Lisbon, Portugal

Compensation:

  • Gross Salary: €1,040 per month (includes free accommodation in a private room in shared housing)
  • Without Accommodation: €1,295 per month

Job Overview

As an Advertisers Support Representative for this leading Social Media company, your primary role will be to assist small and medium-sized businesses (SMBs) that use these platforms to advertise. You’ll ensure advertisers have a smooth experience by troubleshooting technical issues, reporting bugs, guiding clients on platform tools, and providing pre- and post-sales support. Working within a fast-paced, innovative team, your contributions will enhance the overall user experience and satisfaction for advertisers.

Key Responsibilities

  • Client Interaction: Respond to SMB clients across multiple channels – live chat, email, and phone. Outbound calls are required for emails and recommended for chat to ensure all inquiries are resolved promptly.
  • Pre- and Post-Sales Support: Assist clients with self-service ad products, offering support both before and after the sale to maximize ad effectiveness.
  • Product Expertise: Help clients understand and leverage the tools and features for a better advertising experience.
  • Problem Solving: Identify trends, troubleshoot, and resolve issues affecting multiple SMB clients, improving client satisfaction and retention.

Ideal Candidate Profile

  • Communication Skills: Fluency in Polish and English with strong verbal and written communication abilities.
  • Customer Service Focus: A natural problem-solver with a commitment to providing high-quality support.
  • Technical Aptitude: Comfortable navigating digital advertising tools and troubleshooting common technical issues.
  • Multitasker: Capable of handling multiple channels and queries effectively in a fast-paced environment.
  • Team-Oriented: Enthusiastic about collaborating within a multilingual support team.

This is an excellent opportunity to work with an industry-leading tech company, develop valuable client support skills, and make an impact on global social media platforms.

Please note there is no possibility of remote work with this role.

Apply Later
Sign in
Register
Apply
Later
Similar Jobs
  • Yoruba Speaking Content Reviewer - Office based
    Portugal, Lisbon
    Call Centre/Customer Service
    €12k - 16k per year + relocation

    Yoruba Speaking Content Reviewer – Office based

    Lisbon, Portugal

    Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary can be €1295 per mon...

  • Greek-Speaking Marketing Expert Representative
    Portugal, Lisbon
    Call Centre/Customer Service
    €14k - 16k per year + relocation

    Greek-Speaking Marketing Expert Representative
    Lisbon, Portugal
    12-Month Fixed Contract

    Compensation:

    Gross Salary: €1,059 per month (includes free accommodation in a private room in shared housing)Without Accommodation: €1,259 per month

    Job Overview

    Joi...

  • Czech-Speaking Sales Representative
    Portugal, Lisbon
    Call Centre/Customer Service
    €1,060 - 1,260 per month + relocation

    Czech-Speaking Sales Representative
    Lisbon, Portugal

    Salary: €1,060 gross per month with free accommodation (own room in shared housing), or €1,260 gross per month without accommodation.
    Contract Duration: 12 months

    Company Overview

    Are you ...

Email Me Jobs Like This
Subscribed to similar jobs notifications
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
SessionUsed to track your user session on our website.
essential
+Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google Tag Manager
essential
Google Tag Manager Body
essential

More Details