Dutch Speaking Customer Service - Remote after training
| Job Type | Permanent |
| Location | Athens |
| Area | Athens, Greece |
| Sector | Call Centre/Customer Service |
| Salary | €1,300 - 1,450 per month + relocation |
| Start Date | ASAP |
| Job Ref | nb3323ath |
| Languages | Dutch |
- Description
Dutch-Speaking Customer Service Representative
Location: Athens, Greece (Remote after training)
Salary: Gross basic €1,300/month (14 salaries per year) + performance bonus up to €150/monthJoin a world-renowned brand specializing in vacuums and household products. This role involves providing exceptional customer service, addressing inquiries, and offering support for sales, aftersales, products, and deliveries.
Key Responsibilities:
- Handle inbound calls from retail customers regarding:
- Sales: Assisting with purchases and product recommendations.
- Aftersales: Resolving issues post-purchase.
- Product Enquiries: Providing detailed product information.
- Delivery Questions: Addressing and resolving delivery-related queries.
- Utilize multiple internet-based applications and a virtual desktop to deliver efficient solutions.
- Escalate unresolved issues to the client as needed
- Handle inbound calls from retail customers regarding: